1 / Development & Sourcing
With over 15 years of experience in the soft goods and fashion accessories industry, our experienced development team works in close collaboration with the R&D team and designers in Hong Kong and Italy. The team leverages their diverse skills and technology to render the supply chain effective and cost-efficient while complementing a digital pattern-making software, linked to sourcing and production activities, which boosts work-flow efficiency.
A dedicated sourcing team, through tailored material research and novelty matching, sources all materials from a large selection of providers from a wide range of suppliers of fabrics and components, providing us with the best fit for our clients’ project specifications.
Sustainability is one of our core values, hence we take great care in seeking out the most ecologically and CSR friendly sources. Our development sourcing team is the ideal bridge between our clients and the countless resources available from our strategic location in the Greater Bay Area.
2 / Production
Here Makers has been producing and managing supply chains for world-leading brands for over 18 years.
The supply chain management team is flexible and responsive, allowing us to react quickly to everchanging market trends. To ensure that our system keeps improving, our production engineering team evaluates and refines the efficiency and effectiveness by performing regular analysis on the production process.
4 / Client Relations
All good businesses require strong relationship management, which begins with good communication with clients. We are proud to say that we place our trust completely in our client relations managers.
Each of our clients are assigned a personal point of contact, ensuring that all our customers receive a personalised experience with a clear and direct communication channel, as well as enabling us to build an intimate relationship with all our clients.
Additionally, customer feedback analysis is also carried out regularly, so that we can gain deeper insight into the needs and behaviours of our clients. We believe that this is all vital to providing the services our clients need for successful production to meet their goals.
3 / Quality Management
At Here Makers, quality is one of our main concerns, and therefore the quality management department occupies its own space, operating as an independent group in the organisation.
We have not only developed our own quality management system, but also our own laboratory in order to ensure that the best industry practices are applied to quality control. Currently, our quality compliance is certified ISO9001-2015 and BSCI by SGS.
In addition, team members are also required to complete weekly training sessions to ensure that they are up-to-date with the latest requirements.