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FAQ

  • Q How about the sample policy?

    A
    We can offer free samples if we have enough stock.
    Sample lead time: 1-2 days can be arranged after you confirm
     
  • Q Can you help with the design of the bag?

    A
    We offer ODM design service according to client's business needs, including
    fast design service for the small details such as application of the clients logo.
    We have an international design team located in Milan, Hong Kong and Zhongshan
  • Q What is the minimum order quantity (MOQ) for the bag?

    A
    The MOQ differs according to different products and personalisation requests.
    If more products are ordered in one time, we can offer a more competitive price
    to support your business activity
     
  • Q What are the shipping options and costs?

    A
    1). By express, sea or air as the customer request. We have experience
    2). Tracking number will be provided after sending out the goods.
    3). The shipping cost depends on the selected shipment method, based on the
    different weight, quantity, and size
     
  • Q Is there any quality control?

    A
    Our factory has a professional quality control team with the strong sense of
    responsibility, which works as an independent department within our facility.
    Every working procedure is monitored by our specialists to ensure the high
    quality of goods meets our client' s expectations
  • Q What is your sales service?

    A
    Customers satisfaction is very important to us. If you have any questions or
    problems on our goods, please let us kwnow. We provide you an quick answer
    and resolve the problems in a professional manner
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